Get Started with ResQon

ResQon is designed to complement, not replace, existing fire emergency protocols. During implementation, our team works with your department to identify optimal deployment points within your standard operating procedures. The system typically integrates at the initial scene assessment phase, where the drone can be deployed to gather critical information before firefighter entry. We provide comprehensive SOP templates that can be customized to your department's specific needs and protocols.

Our training program is designed with firefighters in mind - practical, efficient, and focused on emergency operations. The basic training includes drone operation (2-3 designated operators per shift), system deployment procedures for all personnel, and command staff integration training. The standard program takes 2-4 days depending on your department size, with refresher courses included in the annual subscription. No prior drone experience is required, and training is conducted at your facility to simulate actual emergency conditions.

We specifically designed our subscription model to align with municipal and department budget cycles. Subscriptions run on an annual basis with predictable costs, making it easier to include in department budgets. For departments with specific fiscal year requirements, we can adjust the billing cycle to match your budgetary timeline. We also offer multi-year subscription options with pricing advantages for departments that can commit to longer terms within their capital improvement plans.

ResQon drones are specifically engineered for fire emergency environments. They feature heat-resistant materials capable of withstanding temperatures up to 200°C (392°F) for short periods, specialized sensors that can see through heavy smoke, and advanced navigation systems that maintain stability in turbulent air conditions. While the drones should not be flown directly into flames, they can safely operate in the peripheral areas of active fire scenes where heat and smoke would prevent traditional reconnaissance.

Our subscription service includes replacement coverage for drones damaged during legitimate emergency operations. We understand that rescue scenarios are unpredictable, and equipment can be damaged in the line of duty. For departments with the Department Support or Metro Support subscriptions, we maintain a rapid replacement program that can have a new unit deployed to your department within 48 hours. Basic subscribers receive replacement units within one week. Each case is reviewed, but our policy favors supporting departments without extensive claim processes.

ResQon is fully compliant with emergency service drone regulations in most jurisdictions. In the United States, the system operates under the FAA's Part 107 rules with public safety waivers. Our implementation process includes assistance with all necessary regulatory filings and certificates. We maintain a regulatory compliance database that is updated with each software release to ensure ongoing adherence to evolving drone laws. Our subscription service includes regulatory update briefings when significant changes occur in drone legislation affecting emergency services.